2. PENSION BENEFIT PLAN ACCOUNTING METHODOLOGY CHANGES
Effective in the first quarter of 2013, we elected to change our accounting methodology for recognizing costs for all of our company-sponsored U.S. and international pension benefit plans. Previously, net actuarial gains or losses (except those differences not yet reflected in the market-related value) were only amortized to the extent that they exceeded 10% of the higher of the market-related value or the projected benefit obligation of each respective plan. Beginning in 2012, the losses associated with the U.S. qualified pension plan and our largest UK pension plan were amortized over the expected remaining lifetime of plan participants instead of the expected service period of active plan participants, because almost all of the participants were inactive. For our other U.S. and international plans, the gains or losses were amortized over the expected service period of the active plan participants. Further, the expected return on plan assets component of pension expense for our U.S. pension plan was previously determined using the expected rate of return and a calculated value of assets, referred to as the “market-related value.” Differences between the assumed and actual returns were reflected in market-related value on a straight-line basis over a 5-year period. Differences in excess of 10% of the market value were recognized immediately. Similar approaches were employed in determining expense for NCR's international plans.
Under our new pension accounting methods, we will recognize changes in the fair value of plan assets and net actuarial gains or losses upon remeasurement, which is at least annually in the fourth quarter of each year. These new accounting methods will result in changes in the fair value of plan assets and net actuarial gains and losses being recognized in expense faster than under our previous amortization method. The remaining components of pension expense, primarily net service cost, interest cost, and the expected return on plan assets, will be recorded on a quarterly basis as ongoing pension expense. While our previous policy of recognizing pension expense was acceptable, we believe that these new policies are preferable as they accelerate the recognition in our operating results of changes in the fair value of plan assets and actuarial gains and losses.
These changes have been reported through retrospective application of the new policies to all periods presented. We recorded a cumulative reduction of retained earnings as of December 31, 2010 (the most recent measurement date prior to the change) of $1,297 million related to these changes in accounting methodology. The impact of all adjustments made to the financial statements presented is summarized below (amounts in millions, except per share data):
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In millions, except per share amounts | 2013 | | 2012 | | 2011 | |
Previous Accounting Method | | As Reported | | Previously Reported | | Adjusted | | Previously Reported | | Adjusted | |
Consolidated Statements of Operations: | | | | | | | | | | | | |
Cost of products | $ | 2,164 |
| | $ | 2,152 |
| | $ | 2,177 |
| | $ | 2,144 |
| | $ | 2,011 |
| | $ | 2,022 |
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Cost of services | 2,403 |
| | 2,231 |
| | 2,208 |
| | 1,941 |
| | 2,098 |
| | 2,318 |
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Selling, general and administrative expenses | 957 |
| | 871 |
| | 894 |
| | 742 |
| | 794 |
| | 890 |
| |
Research and development expenses | 236 |
| | 203 |
| | 219 |
| | 155 |
| | 176 |
| | 209 |
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Total operating expenses | 5,760 |
| | 5,457 |
| | 5,498 |
| | 4,982 |
| | 5,079 |
| | 5,439 |
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Income (loss) from operations | 363 |
| | 666 |
| | 232 |
| | 748 |
| | 212 |
| | (148 | ) | |
Income (loss) from continuing operations before income taxes | 251 |
| | 554 |
| | 182 |
| | 698 |
| | 196 |
| | (164 | ) | |
Income tax expense (benefit) | 6 |
| | 98 |
| | 42 |
| | 223 |
| | 51 |
| | (66 | ) | |
Income (loss) from continuing operations | 245 |
| | 456 |
| | 140 |
| | 475 |
| | 145 |
| | (98 | ) | |
Net income (loss) | 236 |
| | 447 |
| | 146 |
| | 481 |
| | 52 |
| | (191 | ) | |
Net income (loss) attributable to NCR | $ | 232 |
| | $ | 443 |
| | $ | 146 |
| | $ | 481 |
| | $ | 53 |
| | $ | (190 | ) | |
Amounts attributable to NCR common stockholders: |
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Income (loss) from continuing operations | 241 |
| | 452 |
| | 140 |
| | 475 |
| | 146 |
| | (97 | ) | |
Income (loss) per share attributable to NCR common stockholders: |
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Income (loss) per common share from continuing operations |
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Basic | $ | 1.46 |
| | $ | 2.73 |
| | $ | 0.88 |
| | $ | 2.98 |
| | $ | 0.92 |
| | $ | (0.61 | ) | |
Diluted | $ | 1.42 |
| | $ | 2.67 |
| | $ | 0.85 |
| | $ | 2.90 |
| | $ | 0.91 |
| | $ | (0.61 | ) | |
Net income (loss) per common share |
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Basic | $ | 1.40 |
| | $ | 2.68 |
| | $ | 0.92 |
| | $ | 3.02 |
| | $ | 0.34 |
| | $ | (1.20 | ) | |
Diluted | $ | 1.37 |
| | $ | 2.62 |
| | $ | 0.89 |
| | $ | 2.94 |
| | $ | 0.33 |
| | $ | (1.20 | ) | |
Consolidated Statements of Comprehensive Income: | | | | | | | | | | | | |
Net income (loss) | $ | 236 |
| | $ | 447 |
| | $ | 146 |
| | $ | 481 |
| | $ | 52 |
| | $ | (191 | ) | |
Employee benefit plans | | | | | | | | | | | | |
Net gain (loss) arising during the year | 219 |
| | 82 |
| | 91 |
| | — |
| | (425 | ) | | 24 |
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Amortization of actuarial loss | 174 |
| | 8 |
| | 255 |
| | 14 |
| | 212 |
| | 17 |
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Less income tax (expense) benefit | (109 | ) | | (17 | ) | | (148 | ) | | 1 |
| | 67 |
| | (20 | ) | |
Other comprehensive (loss) income | 203 |
| | (8 | ) | | 241 |
| | (22 | ) | | (155 | ) | | 21 |
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Total comprehensive income (loss) | 439 |
| | 439 |
| | 387 |
| | 459 |
| | (103 | ) | | (170 | ) | |
Comprehensive income (loss) attributable to NCR common stockholders | $ | 442 |
| | $ | 442 |
| | $ | 391 |
| | $ | 463 |
| | $ | (104 | ) | | $ | (171 | ) | |
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| December 31, 2013 | | December 31, 2012 |
Consolidated Balance Sheets: | Previous Accounting Method | | As Reported | | Previously Reported | | Adjusted |
Retained earnings | 2,312 |
| | 1,372 |
| | 2,134 |
| | 929 |
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Accumulated other comprehensive loss | (978 | ) | | (38 | ) | | (1,247 | ) | | (37 | ) |
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Consolidated Statements of Cash Flows: | 2013 | | 2012 | | 2011 |
Previous Accounting Method | | As Reported | | Previously Reported | | Adjusted | | Previously Reported | | Adjusted |
Net income (loss) | 236 |
| | 447 |
| | 146 |
| | 481 |
| | 52 |
| | (191 | ) |
Deferred income taxes | (89 | ) | | 3 |
| | (37 | ) | | 144 |
| | (13 | ) | | (130 | ) |
Pension and indemnity plans | (94 | ) | | (397 | ) | | (478 | ) | | (994 | ) | | 92 |
| | 452 |
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