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| | | | | | | Primary modification type (1) | | Financial effects of modifications |
| | | | | | | | | | | | | Weighted | | Recorded |
| | | | | | | | | | | | | average | | investment |
| | | | | | | | Interest | | | | | interest | | related to |
| | | | | | | | rate | Other | | | Charge- | rate | | interest rate |
| (in millions) | Principal (2) | reduction | concessions (3) | Total | | offs (4) | reduction | | reduction (5) |
| | | | | | | | | | | | | | | | |
| Year ended December 31, 2013 | | | | | | | | | |
| Commercial: | | | | | | | | | | | |
| | Commercial and industrial | $ | 4 | 176 | 1,081 | 1,261 | | 17 | 4.71 | % | $ | 176 |
| | Real estate mortgage | | 33 | 307 | 1,391 | 1,731 | | 8 | 1.66 | | | 308 |
| | Real estate construction | | - | 12 | 381 | 393 | | 4 | 1.07 | | | 12 |
| | Lease financing | | - | - | - | - | | - | - | | | - |
| | Foreign | | 15 | 1 | - | 16 | | - | - | | | 1 |
| | | Total commercial | | 52 | 496 | 2,853 | 3,401 | | 29 | 2.72 | | | 497 |
| Consumer: | | | | | | | | | | | |
| | Real estate 1-4 family first mortgage | | 1,143 | 1,170 | 3,681 | 5,994 | | 233 | 2.64 | | | 2,019 |
| | Real estate 1-4 family junior lien mortgage | | 103 | 181 | 472 | 756 | | 42 | 3.33 | | | 276 |
| | Credit card | | - | 182 | - | 182 | | - | 10.38 | | | 182 |
| | Automobile | | 3 | 12 | 97 | 112 | | 34 | 7.66 | | | 12 |
| | Other revolving credit and installment | | - | 10 | 12 | 22 | | - | 4.87 | | | 10 |
| | Trial modifications (6) | | - | - | 50 | 50 | | - | - | | | - |
| | | Total consumer | | 1,249 | 1,555 | 4,312 | 7,116 | | 309 | 3.31 | | | 2,499 |
| | | | Total | $ | 1,301 | 2,051 | 7,165 | 10,517 | | 338 | 3.21 | % | $ | 2,996 |
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| Year ended December 31, 2012 | | | | | | | | | |
| Commercial: | | | | | | | | | | | |
| | Commercial and industrial | $ | 11 | 35 | 1,370 | 1,416 | | 40 | 1.60 | % | $ | 38 |
| | Real estate mortgage | | 47 | 219 | 1,907 | 2,173 | | 12 | 1.57 | | | 226 |
| | Real estate construction | | 12 | 19 | 531 | 562 | | 10 | 1.69 | | | 19 |
| | Lease financing | | - | - | 4 | 4 | | - | - | | | - |
| | Foreign | | - | - | 19 | 19 | | - | - | | | - |
| | | Total commercial | | 70 | 273 | 3,831 | 4,174 | | 62 | 1.58 | | | 283 |
| Consumer: | | | | | | | | | | | |
| | Real estate 1-4 family first mortgage | | 1,371 | 1,302 | 5,822 | 8,495 | | 547 | 3.00 | | | 2,379 |
| | Real estate 1-4 family junior lien mortgage | | 79 | 244 | 756 | 1,079 | | 512 | 3.70 | | | 313 |
| | Credit card | | - | 241 | - | 241 | | - | 10.85 | | | 241 |
| | Automobile | | 5 | 54 | 265 | 324 | | 50 | 6.90 | | | 56 |
| | Other revolving credit and installment | | - | 1 | 22 | 23 | | 5 | 4.29 | | | 2 |
| | Trial modifications (6) | | - | - | 666 | 666 | | - | - | | | - |
| | | Total consumer | | 1,455 | 1,842 | 7,531 | 10,828 | | 1,114 | 3.78 | | | 2,991 |
| | | | Total | $ | 1,525 | 2,115 | 11,362 | 15,002 | | 1,176 | 3.59 | % | $ | 3,274 |
| | | | | | | | | | | | | | | | |
| Year ended December 31, 2011 | | | | | | | | | |
| Commercial: | | | | | | | | | | | |
| | Commercial and industrial | $ | 166 | 64 | 2,412 | 2,642 | | 84 | 3.13 | % | $ | 69 |
| | Real estate mortgage | | 113 | 146 | 1,894 | 2,153 | | 24 | 1.46 | | | 160 |
| | Real estate construction | | 29 | 114 | 421 | 564 | | 26 | 0.81 | | | 125 |
| | Lease financing | | - | - | 57 | 57 | | - | - | | | - |
| | Foreign | | - | - | 22 | 22 | | - | - | | | - |
| | | Total commercial | | 308 | 324 | 4,806 | 5,438 | | 134 | 1.55 | | | 354 |
| Consumer: | | | | | | | | | | | |
| | Real estate 1-4 family first mortgage | | 1,629 | 1,908 | 934 | 4,471 | | 293 | 3.27 | | | 3,322 |
| | Real estate 1-4 family junior lien mortgage | | 98 | 559 | 197 | 854 | | 28 | 4.34 | | | 654 |
| | Credit card | | - | 336 | - | 336 | | 2 | 10.77 | | | 260 |
| | Automobile | | 73 | 115 | 3 | 191 | | 23 | 6.39 | | | 177 |
| | Other revolving credit and installment | | 1 | 4 | 4 | 9 | | 1 | 5.00 | | | 4 |
| | Trial modifications (6) | | - | - | 651 | 651 | | - | - | | | - |
| | | Total consumer | | 1,801 | 2,922 | 1,789 | 6,512 | | 347 | 4.00 | | | 4,417 |
| | | | Total | $ | 2,109 | 3,246 | 6,595 | 11,950 | | 481 | 3.82 | % | $ | 4,771 |
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| (1) | Amounts represent the recorded investment in loans after recognizing the effects of the TDR, if any. TDRs may have multiple types of concessions, but are presented only once in the first modification type based on the order presented in the table above. The reported amounts include loans remodified of $3.1 billion, $3.9 billion and $496 million, for the years ended December 31, 2013, 2012 and 2011, respectively, which reflect the impact of the prospective adoption of the OCC guidance issued in 2012. |
| (2) | Principal modifications include principal forgiveness at the time of the modification, contingent principal forgiveness granted over the life of the loan based on borrower performance, and principal that has been legally separated and deferred to the end of the loan, with a zero percent contractual interest rate. |
| (3) | Other concessions include loan renewals, term extensions and other interest and noninterest adjustments, but exclude modifications that also forgive principal and/or reduce the interest rate. Years ended December 2013 and 2012 includes $4.0 billion and $5.2 billion of consumer loans discharged in bankruptcy, respectively, as a result of the OCC guidance implementation. The OCC guidance issued in third quarter 2012 required consumer loans discharged in bankruptcy to be classified as TDRs, as well as written down to net realizable collateral value. |
| (4) | Charge-offs include write-downs of the investment in the loan in the period it is contractually modified. The amount of charge-off will differ from the modification terms if the loan has been charged down prior to the modification based on our policies. In addition, there may be cases where we have a charge-off/down with no legal principal modification. Modifications resulted in legally forgiving principal (actual, contingent or deferred) of $393 million, $495 million and $577 million for the years ended December 31, 2013, 2012 and 2011, respectively. |
| (5) | Reflects the effect of reduced interest rates on loans with principal or interest rate reduction primary modification type. |
| (6) | Trial modifications are granted a delay in payments due under the original terms during the trial payment period. However, these loans continue to advance through delinquency status and accrue interest according to their original terms. Any subsequent permanent modification generally includes interest rate related concessions; however, the exact concession type and resulting financial effect are usually not known until the loan is permanently modified. Trial modifications for the period are presented net of previously reported trial modifications that became permanent in the current period. |
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