The following table provides operating financial information for our two reportable segments:
(dollars in millions) | ||||||||||||
2013 | Wireless | Wireline | Total Segments | |||||||||
External Operating Revenues |
||||||||||||
Retail service |
$ | 66,282 | $ | – | $ | 66,282 | ||||||
Other service |
2,691 | – | 2,691 | |||||||||
|
|
|||||||||||
Service revenue |
68,973 | – | 68,973 | |||||||||
Equipment |
8,096 | – | 8,096 | |||||||||
Other |
3,851 | – | 3,851 | |||||||||
Consumer retail |
– | 14,737 | 14,737 | |||||||||
Small business |
– | 2,587 | 2,587 | |||||||||
|
|
|||||||||||
Mass Markets |
– | 17,324 | 17,324 | |||||||||
Strategic services |
– | 8,410 | 8,410 | |||||||||
Core |
– | 6,267 | 6,267 | |||||||||
|
|
|||||||||||
Global Enterprise |
– | 14,677 | 14,677 | |||||||||
Global Wholesale |
– | 5,703 | 5,703 | |||||||||
Other |
– | 456 | 456 | |||||||||
Intersegment revenues |
103 | 1,063 | 1,166 | |||||||||
|
|
|||||||||||
Total operating revenues |
81,023 | 39,223 | 120,246 | |||||||||
Cost of services and sales |
23,648 | 21,928 | 45,576 | |||||||||
Selling, general and administrative expense |
23,176 | 8,595 | 31,771 | |||||||||
Depreciation and amortization expense |
8,202 | 8,327 | 16,529 | |||||||||
|
|
|||||||||||
Total operating expenses |
55,026 | 38,850 | 93,876 | |||||||||
|
|
|||||||||||
Operating income |
$ | 25,997 | $ | 373 | $ | 26,370 | ||||||
|
|
|||||||||||
Assets |
$ | 146,429 | $ | 84,573 | $ | 231,002 | ||||||
Plant, property and equipment, net |
35,932 | 51,885 | 87,817 | |||||||||
Capital expenditures |
9,425 | 6,229 | 15,654 |
(dollars in millions) |
||||||||||||
2012 | Wireless | Wireline | Total Segments | |||||||||
External Operating Revenues |
||||||||||||
Retail service |
$ | 61,383 | $ | – | $ | 61,383 | ||||||
Other service |
2,290 | – | 2,290 | |||||||||
|
|
|||||||||||
Service revenue |
63,673 | – | 63,673 | |||||||||
Equipment |
8,010 | – | 8,010 | |||||||||
Other |
4,096 | – | 4,096 | |||||||||
Consumer retail |
– | 14,043 | 14,043 | |||||||||
Small business |
– | 2,648 | 2,648 | |||||||||
|
|
|||||||||||
Mass Markets |
– | 16,691 | 16,691 | |||||||||
Strategic services |
– | 8,052 | 8,052 | |||||||||
Core |
– | 7,240 | 7,240 | |||||||||
|
|
|||||||||||
Global Enterprise |
– | 15,292 | 15,292 | |||||||||
Global Wholesale |
– | 6,177 | 6,177 | |||||||||
Other |
– | 508 | 508 | |||||||||
Intersegment revenues |
89 | 1,112 | 1,201 | |||||||||
|
|
|||||||||||
Total operating revenues |
75,868 | 39,780 | 115,648 | |||||||||
Cost of services and sales |
24,490 | 22,413 | 46,903 | |||||||||
Selling, general and administrative expense |
21,650 | 8,883 | 30,533 | |||||||||
Depreciation and amortization expense |
7,960 | 8,424 | 16,384 | |||||||||
|
|
|||||||||||
Total operating expenses |
54,100 | 39,720 | 93,820 | |||||||||
|
|
|||||||||||
Operating income |
$ | 21,768 | $ | 60 | $ | 21,828 | ||||||
|
|
|||||||||||
Assets |
$ | 142,485 | $ | 84,815 | $ | 227,300 | ||||||
Plant, property and equipment, net |
34,545 | 52,911 | 87,456 | |||||||||
Capital expenditures |
8,857 | 6,342 | 15,199 |
(dollars in millions) | ||||||||||||
2011 | Wireless | Wireline | Total Segments | |||||||||
External Operating Revenues |
||||||||||||
Retail service |
$ | 56,601 | $ | – | $ | 56,601 | ||||||
Other service |
2,497 | – | 2,497 | |||||||||
|
|
|||||||||||
Service revenue |
59,098 | – | 59,098 | |||||||||
Equipment |
7,446 | – | 7,446 | |||||||||
Other |
3,517 | – | 3,517 | |||||||||
Consumer retail |
– | 13,605 | 13,605 | |||||||||
Small business |
– | 2,720 | 2,720 | |||||||||
|
|
|||||||||||
Mass Markets |
– | 16,325 | 16,325 | |||||||||
Strategic services |
– | 7,607 | 7,607 | |||||||||
Core |
– | 8,014 | 8,014 | |||||||||
|
|
|||||||||||
Global Enterprise |
– | 15,621 | 15,621 | |||||||||
Global Wholesale |
– | 6,795 | 6,795 | |||||||||
Other |
– | 704 | 704 | |||||||||
Intersegment revenues |
93 | 1,237 | 1,330 | |||||||||
|
|
|||||||||||
Total operating revenues |
70,154 | 40,682 | 110,836 | |||||||||
Cost of services and sales |
24,086 | 22,158 | 46,244 | |||||||||
Selling, general and administrative expense |
19,579 | 9,107 | 28,686 | |||||||||
Depreciation and amortization expense |
7,962 | 8,458 | 16,420 | |||||||||
|
|
|||||||||||
Total operating expenses |
51,627 | 39,723 | 91,350 | |||||||||
|
|
|||||||||||
Operating income |
$ | 18,527 | $ | 959 | $ | 19,486 | ||||||
|
|
|||||||||||
Assets |
$ | 147,378 | $ | 86,185 | $ | 233,563 | ||||||
Plant, property and equipment, net |
33,451 | 54,149 | 87,600 | |||||||||
Capital expenditures |
8,973 | 6,399 | 15,372 |